Terms & Conditions

1. Acceptance of Terms

By accessing and using OnTechParts.com (the “Website”), you agree to comply with and be bound by the following terms and conditions. If you do not agree to these terms, please refrain from using our services.

2. Product Information

We strive to provide accurate and up-to-date information about our electronic parts, including descriptions, pricing, and availability. However, we do not warrant the accuracy, completeness, or reliability of any information on the Website.

3. Ordering and Payment

Orders placed on our website constitute offers to purchase the specified products. We reserve the right to accept or decline these orders at our discretion. Payments are processed securely, and we do not store credit card information.

4. Shipping and Delivery

We aim to process and ship orders promptly. Shipping times and delivery estimates are provided for reference and may vary. OnTechParts.com is not responsible for any delays caused by third-party carriers.

5. Returns and Refunds

Please review our Return Policy for information on returns, exchanges, and refunds. Returned items must meet the specified criteria outlined in our policy.

6. Warranty

Every product is backed by a 90-day warranty, covering dead-on-arrival (DOA) and defective items. To validate your Warranty Claim, return the item within 30 days of obtaining your Express Code (RMA Number). Failure to do so may result in charges for replacement products.

7. User Accounts

Creating an account on OnTechParts.com is optional. If you choose to register, you are responsible for maintaining the confidentiality of your account information and agree to accept responsibility for all activities that occur under your account.

8. Privacy Policy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and safeguard your personal information.

9. Intellectual Property

All content on the Website, including text, graphics, logos, and images, is the property of OnTechParts.com and is protected by intellectual property laws. Unauthorized use of any content may violate copyright, trademark, and other laws.

10. Changes to Terms and Conditions

OnTechParts.com reserves the right to update or modify these terms and conditions at any time. Users are encouraged to check this page regularly for any changes.

11. Cancellation and Refunds: Cancellations made up to 30 days will incur a 20% cancellation fee. Cancellations after this date will not be eligible for a refund. Refunds will be processed within 7 business days of receiving the cancellation request.

12. Contact Information

If you have any questions or concerns about these terms and conditions, please contact us at the information below.

Thank you for choosing OnTechParts.com!