Shipping Policy

1. Shipping Methods and Times

We offer several shipping methods to accommodate your needs. The available options and estimated delivery times will be displayed during the checkout process. Please note that shipping times may vary based on your location and the selected shipping method.

2. Order Processing

Orders are typically processed within 1-2 business days after payment confirmation. In the case of high order volumes or special circumstances, processing times may be extended. We will notify you promptly if there are any delays with your order.

3. Shipping Costs

Shipping costs are calculated based on the weight of your order and the selected shipping method. The total shipping cost will be displayed during the checkout process before you complete your purchase.

4. International Shipping

Currently, international delivery services are not available.

5. Shipment Tracking

Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to monitor the progress of your shipment through our chosen carrier’s website.

6. Shipping Address Accuracy

Please ensure that your shipping address is accurate and complete. We are not responsible for shipments that are delayed or lost due to incorrect address information provided by the customer.

7. Lost or Damaged Shipments

In the rare event that your shipment is lost or arrives damaged, please contact our customer support team immediately. We will work with the carrier to initiate an investigation and find a resolution.

8. Delivery Issues

If there are any issues with the delivery of your order, please contact us promptly. We will assist in resolving the matter and ensure you receive your items in a timely fashion.

9. Cannot Deliver to PO Box Addresses

Most of our products require a physical address for delivery. This is due to shipping restrictions imposed by our carriers for certain oversized or high-value items.

10. Contact Information

For any inquiries or concerns regarding our Shipping Policy, please contact us at the Information below.

Thank you for choosing OnTechParts.com!